placeholder

MARTECH TRANSFORMATION

A connected MarTech ecosystem. Built on what you already own.

More than 500 specialists connect your marketing stack on a governed, AI-ready data foundation, for real-time personalization and measurable growth without rip-and-replace.
placeholder


Your marketing needs AI. Your stack isn’t ready for it.

"Your marketing technology stack isn't broken; it's just disconnected. The challenge is no longer access to tools, it's how to connect, activate, and optimize them as a unified system."
Mike Barkemeyer
Director of MarTech & Analytics Technologies
"Your marketing technology stack isn't broken; it's just disconnected. The challenge is no longer access to tools, it's how to connect, activate, and optimize them as a unified system."
Mike Barkemeyer
Director of MarTech & Analytics Technologies
Marketing needs speed, data teams need trusted customer data, and technology teams need stable operations. When the stack is split across too many tools, those needs pull in different directions. Campaigns slow down, reporting loses credibility, and costs climb with every new platform. Meanwhile, AI has nothing reliable to work with, because the customer data it depends on is incomplete, inconsistent, or locked in systems that don’t talk to each other.

Four failure modes resolved with modern martech architectures

Tool proliferation
Too many tools with limited integration. We rationalize the stack and connect what stays.
Fragmented data
Customer data scattered across systems. We unify it into one trusted, consented profile.
Attribution gaps
Little visibility into what drives revenue. We connect measurement across every channel.
Disconnected teams
Marketing, product, and data working in silos. We align them on one operating model.
Success stems from architecting the ecosystem, not just the platform
  •   MarTech fails as disconnected tools
  • Unified customer data must come before activation
  • Activation must be orchestrated across channels
  • AI requires a connected, AI-ready data foundation

Proof in production

Outcomes across data foundation, customer intelligence, personalization, automation, and measurement — under one architecture. Specific results vary by maturity baseline and engagement scope.

80%
of assortment decisions informed by customer intelligence — Target
65%
faster product development through real-time customer feedback — Target
3-4x
higher conversion rates versus mobile web — Turn5
1,000+
U.S. cities enabled with flexible delivery options — Minibar Delivery
24+
enterprise data sources unified — Zephyr
6 weeks
to HBO Max integration + launch — SkyConnect
10+
private-label brands exceeded $1B in annual sales — Target

One operating model. Five capability pillars.

Our MarTech modernization services cut platform waste, tighten customer data governance, and get campaigns to market faster with measurable ROI.
Activate any pillar in isolation and value leaks. Connect them and growth compounds.
Data foundation

Build a trusted, AI-ready customer data foundation

Quality, accessible customer data that powers every decision, activation, and model.

Customer intelligence

Unify customer 360 intelligence across every touchpoint

Content, analytics, and customer data connected so profiles stay accurate in real time.

Personalization

Real-time personalization at scale across every channel

Every interaction tailored across channels, anticipating needs to drive loyalty and growth.

Automation

Customer journey orchestration and AI-driven workflow automation across every channel

Marketing automation and AI workflows that scale, governed and measurable.

Measurement & governance

Marketing measurement, attribution, and data governance under one architecture

Prove what drives revenue, and govern customer data with confidence.

Let's talk
Modern, best-practice architecture: From unified data to real-time activation.
  • Unified Data
    Single, trusted customer view. Real-time, privacy-safe, actionable.
  • Customer Data Platform (CDP)
    Identity resolution, profile unification, segmentation, consent.
  • Content Management System (CMS)
    Composable experiences. Flexible, reusable content across every channel.
  • Orchestration & Intelligence
    Customer journey orchestration, AI workflow automation, predictive insights.
  • Measurement & Insights
    Marketing attribution, real-time dashboards, channel ROI, closed-loop reporting.

Where are you on the curve?

The MarTech maturity model

AI only becomes effective once the data, orchestration, and governance foundations are mature. Six stages from fragmentation to an intelligent, AI-ready ecosystem.
Tool Chaos
Multiple point solutions with limited integration. What good looks like: Recognizing the disconnection.
Basic Integration
Integrate core tools and centralize data. What good looks like: Improved data access, basic reporting.
Unified Data Layer
Build a single source of customer truth. What good looks like: Cross-channel visibility, foundation for activation.
Intelligent Personalization
Activate data to deliver relevant experiences. What good looks like: Real-time personalization at scale, customer journey orchestration across channels.
Governance & Trust
Establish marketing data governance to ensure trust, privacy, and compliance at scale. What good looks like: Data quality, privacy & compliance, responsible data use.
AI-Driven Optimization
Leverage AI on an AI-ready data foundation to predict, optimize, and automate. What good looks like: Predictive insights, automated decisioning, measurable growth.
Built on the platforms we believe in
We modernize the stack you already own, with Databricks as the governed foundation for customer data and Anthropic’s Claude powering personalization, content, and journey orchestration. Across every other layer, we choose platforms for scalability, interoperability, and measurable outcomes.
•   Data Warehousing / Lakehouse / Infrastructure
•   Customer Data Platform (CDP)
•   Marketing AI / Data Activation
•   Campaign Orchestration / Lifecycle Marketing
•   Analytics & Product Intelligence
•   Experimentation & Personalization
•   CMS / Experience Platforms (DXP)
•   Privacy, Consent & Compliance
Architecture decisions across CDP, CMS, orchestration, and measurement — driven by scalability, interoperability, and measurable outcomes.

Get started

Assess & Align

Assess & Align

Clear MarTech maturity assessment & scoring. Defined gaps across data, customer intelligence, personalization, automation, and measurement. Prioritized opportunities. Actionable roadmap.
Phase 1
Design & Build

Design & Build

MarTech reference architecture + system blueprint. Tool selection + integration plan. Marketing automation implementation plan. Pilot use case launch.
Phase 2
Activate & Optimize

Activate & Optimize

Real-time activation + customer journey orchestration. Performance tracking + marketing attribution. Live activation + measurable impact.
Phase 3
Embedded Delivery

Embedded Delivery

Assess-to-scale in one continuous program with the same team. The recommended path for enterprises ready to compound.
Full Engagement

Solve high-impact use cases in MarTech digital transformation.

Across regulated and growth-focused industries, marketing delivers more when content, data, and measurement operate as one system. We start with the use cases tied to revenue and risk, then expand phase by phase.
Financial services governance
Financial services governance
Speed up compliant marketing with pre-approved templates, required disclosures, and logged approvals. Reduce rework by linking content changes to the right reviewers before anything goes live. Improve attribution by standardizing tracking and campaign naming across teams and regions. Report on cost per funded account and channel ROI with consistent definitions.
cybersecurity certificate
Healthcare consent
Protect patient trust with consent and preference management that is consistent across every touchpoint. Reduce compliance risk by enforcing data access rules and retention policies tied to HIPAA requirements. Shorten audit preparation time with clear records of who accessed what and when. Improve outreach performance without exposing sensitive information.
Retail personalization
Retail personalization
Increase conversion and average order value with consistent product, pricing, and promotion messages across channels. Unify customer profiles in your customer data platform (CDP) so targeting stays accurate in real time. Reduce duplicate tools and manual list pulls that slow down launches. Prove impact with clean test-and-control reporting your finance team trusts.
Subscription retention
Subscription retention
Reduce churn with lifecycle messaging that reacts to product usage, billing events, and support interactions. Keep offers consistent across app, email, and web so customers do not receive conflicting messages. Use AI (artificial intelligence) to prioritize next-best actions while keeping clear controls and audit trails. Track retention lift, cost to serve, and lifetime value with a single dashboard.
Self-service analytics
B2B account journeys
Raise a qualified pipeline by aligning web experiences, email programs, and sales follow-up to the same account signals. Standardize scoring, routing, and service-level agreements, so leads stop getting lost between teams. Cut campaign build time with reusable templates and approval workflows. Report on cost per opportunity and payback with one measurement plan.
Multi-location marketing
Multi-location marketing
Help franchise or branch teams launch local campaigns fast while protecting brand standards. Control offers, creative, and pricing rules from a central library with location-level flexibility. Reduce agency and production spend with reusable assets and shared measurement. Prove performance by location using the same KPIs and reporting cadence.
Travel and hospitality loyalty
Travel and hospitality loyalty
Increase repeat bookings with personalized recommendations based on stays, preferences, and loyalty status. Fix identity matching so one traveler does not appear as multiple profiles across channels. Speed up seasonal campaign launches with standardized content blocks and localized approvals. Measure revenue per member and redemption costs without spreadsheet work.
Ad spend integrity
Ad spend integrity
Cut wasted spend by improving tagging, event quality, and source validation across paid channels. Reduce ad fraud loss with stronger click and conversion verification tied to your first-party data. Speed up optimization with daily performance views that leaders accept as accurate. Tie media dollars to revenue and margin, not vanity metrics.
Take the MarTech Maturity Assessment

Common questions

What is a MarTech maturity assessment?

Do we need to replace our CDP?

How does Lumenalta build a customer 360?

Turn your MarTech roadmap into measurable ROI

Get a clear plan to reduce stack costs, improve reporting trust, and ship campaign improvements weekly without disrupting what’s live.
Inquiry Type *
New business
+ 1